visualavenue Tenancy & Voids

"Tenancy & Voids Performance Management solutions for social housing."

visualavenue Tenancy & Voids module is a Performance Management application designed to achieve regulatory compliance while meeting tenant customer satisfaction goals and maximizing financial and asset management effectiveness. The module includes KPI’s for Rent collection, Arrears, Letting availability, Voids, and Revenue & Budgetary forecasts. The solution is delivered through a combination of dashboards, report suite, ad-hoc analysis & exception based highlighting and alerts which give real-time response to business critical situations.

visualavenue Tenancy & Voids module provides operational excellence giving greater security of satisfying the needs of tenant, executive, management and the regulator alike.

Business benefits include:

• Reduction of arrears and debt through the monitoring of patterns in tenant behavior
• Revenue & forecasting management enabling comparison of plan against revenue by company and scheme, across property and management type
• Trending of asset values over time periods and forecasting housing officers’ income plans across the organisation, by location
• Performance analysis comparing rent collection targets against actual by housing officer, credit controller/team, by designated time period
• Enhanced customer knowledge analysing tenants’ payment profile to determine behavioural trends to support future targeted marketing programmes
   

Download visualavenue Tenancy & Voids datasheet

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