visualmetrics have been working in the Social Housing sector for over 8 years, and due to the changing demands of this industry, in terms of external forces (TSA, Audit Commission’s KLOEs and Tenant Interaction), aligned with internal Executive, Management, Operational & IT demands, effective and integrated Performance Management has become more critical to the strategic success of all Social Housing operations.
Specifically, the areas of drive are centered on Regulatory & Compliance, Executive, Management and Operational access to business information. These information demands are both broad in terms of their source data, and blended across analytical business areas, levels of aggregation and time-basis access.
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A single source of consistent integrity-based information (Master Data Management) to support business decisions at all levels is the technical platform to ensure business confidence. This has to be supported by consistent and accepted business definitions (descriptions and calculations) that align with the strategic and operational business plan.
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